Every role, policy, and procedure, explained with Swiss precision.
No circular definitions, and no ambiguity. Each entry details exact responsibilities, grade bands, SOP steps, and operational guidelines for Premium Swiss Hospitality.
Seven Repositories Worth Exploring First
Job Descriptions
PSH Corporate Master Job Description Library — 251 roles across 18 departments with grade bands.
⚖️ Repository 02Delegation of Authority
Financial authority limits by grade band and role-specific operational override matrices.
📘 Repository 03Corporate Policy Manual
100 approved policy documents, governance frameworks, and compliance guidelines.
📋 Repository 04SOP Documents
276 standard operating procedures aligned to PSH Swiss hospitality service standards.
🏢 Repository 05Organisation Chart
251 roles across 18 departments and 7 grade bands, with independent control and dotted functional lines.
📊 Repository 06Reporting Matrix
Reporting lines, organisation structure, band and class summary, control roles and authority by role.
📈 Repository 07KPI Framework
547 key performance indicators across 23 departments, derived from the SOP Library. Group baseline for property-level scorecards.
Browse Library A–Z
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PSH-JD-MED-001
›Nurse
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PSH-JD-MED-002
›Medical Officer / Hotel Doctor
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PSH-JD-MED-003
›Clinic Supervisor
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PSH-JD-MED-004
›Clinic Assistant
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PSH-MED-001
›Clinic Governance, Scope and Organisation
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PSH-MED-002
›Guest and Staff Medical Consultation
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PSH-MED-003
›Medical Emergency Response and First Aid
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PSH-MED-004
›Medication Management and Controlled Drugs
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PSH-MED-005
›Medical Records, Confidentiality and Data Protection
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PSH-MED-006
›Infection Prevention, Control and Public Health
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PSH-MED-007
›Medical Waste and Sharps Management
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PSH-MED-008
›Occupational Health and Fitness-for-Work